Resume: Tia Wood

4+ years experience working at commercial WordPress plugin companies on remote teams. 20+ years experience with business management, customer and technology skills.

ABOUT ME

Passionate about business and web technology; especially the  WordPress platform. Aspiring photographer. Fast learner. Book  reader. Strong believer in continued education. Looking to learn  React in the near future.

PROFESSIONAL EXPERIENCE

SevenSpark, ​remote​ ​— ​Business Administration & Tech Support Agent for UberMenu, Bellow & ShiftNav plugins

2016 – 2019
  • Coordinated with the owner to discuss and implement digital marketing strategies.
  • Discussed and implemented business strategies.
  • Provided tech support to commercial WordPress plugins: UberMenu, Bellows, & ShiftNav in a remote work environment.
  • Fixed bugs and issues on client websites and implemented enhancements.

Acquired Skills​: business management, WP-CLI, GitHub, tech support for commercial WordPress plugins, digital marketing, debugging, business strategy

OnTheGoSystems, ​remote — ​Tech Support Agent for WPML & Toolset Plugins

2014 – 2016
  • Provided tech support to commercial WordPress plugins: WPML and Toolset in a remote work environment.
  • Fixed bugs and issues on client websites and implemented enhancements.
  • Coordinated with 2nd Tier Support and Developers to assist with client solutions.
  • Conveyed complex technical information to professionals and lay audiences in a clear & understandable manner in  company blog.
  • Found bugs within our employee system and mocked several suggestions for improvements resulting in implementation.

Acquired Skills​: tech support for commercial WordPress plugins, blogging, debugging, bug reporting, documentation

L&B Electronics, ​Missouri​ ​— ​Web Developer

2006 – 2014
  • Developed and managed company website from the ground up
  • Designed promotional print material
  • Converted products into an online catalog for easy searching and SEO benefits

Acquired Skills​: print design, SEO, website development,  eCommerce, customer support

TiaWood.com, ​Remote​ ​—​Freelance Web Developer

2000 – 2014
  • Head of all projects, developments and design.
  • Freelance web developer building skills with business administrative management
  • Managed professional, long term business client relationships
  • Able to build a web presence from the group up: from concept, layout, custom programming and online marketing
  • Designed and developed user and search friendly websites

Acquired Skills​: B2B digital marketing, web development, customer and tech support

EDUCATION

Hillsborough College, ​Florida — ​Business Administration

2016 – 2018

Studied business administration. Majored in digital marketing  management.

Self Taught, ​remote — ​Web Development

2000 – Current

Learned core HTML and later HTML5, CSS, PHP and web development skills, including  development with the WordPress platform. Education continues  with desire to learn React in the near future.

Hillsborough College, ​Florida — ​General Studies

2002 – 2004

General studies; philosophy, science and art.

SKILLS

WordPress development, business  management, PHP, digital  marketing, social media, technical  support, HTML5, CSS, blogging,  WP-CLI, GitHub

TESTIMONIALS

“I highly recommend Tia as a web  developer that is talented,  competent, and professional.”   Read More

LANGUAGES

English – Native