1. Visitor Experience Analysis
The site is analyzed from the perspective of a first time visitor without logging in. This outlines first glance impressions with a fresh pair of eyes and reviews how the visitor actions convert into desired goals.
2. User Experience Analysis
The user dashboard is reviewed along with user flow, support efficiency, user interface design and prospect to customer flow to ensure a balance of business and user needs.
3. Development Analysis
The website frontend and backend are reviewed for page speed, load time, markup, user interface design, and coding standards. I also review mobile responsiveness and potential mobile issues.